Our mission is to enhance the human-animal bond and provide life-long companions for our customers. We’ve created strict requirements to help us follow that mission. Petland is dedicated to improving conditions for all dogs in the communities we serve. We do this by setting an excellent example for the entire pet industry and encouraging highest standards of pet care.
Watch this video to learn the story of where our puppies come from.
Petland is proud of its commitment to animal welfare and quality of our pets. Petland stores are independently owned and operated, and each operator is responsible for choosing healthy pets offered to Petland customers. Our stores establish relationships with pet providers and are charged with visiting the facilities from which they purchase puppies for their stores.
Our puppies are happy and healthy family pets. Petland’s puppies come from:
The USDA is the agency that regulates the food we feed our families, and we trust its oversight to keep us safe. According to the USDA, there are approximately 120 field inspectors who conduct inspections at the roughly 1,700 USDA licensed kennels.
Additionally, our breeders are subject to the requirements of the Animal Welfare Act (AWA). Shelters or rescues are not covered under this comprehensive law. Additionally, many states and local governments also have their own laws that protect animals and the breeders that supply Petland stores have to comply with these laws.
In our many years of business, we have been leaders in encouraging the betterment of breeders. We require our breeders to comply with all federal, state, and local laws and to maintain our own standards for breeding.
Our breeders are required to obtain a license from the U.S. Department of Agriculture’s (USDA) Animal and Plant Health Inspection Service (APHIS). APHIS inspectors from the Animal Care division conduct unannounced compliance inspections to ensure that the animals receive good care and treatment.
We require our breeders to go above and beyond these strictly enforced standards. Here are a few things we require our breeders to provide for the pets in their care:
Petland corporate employees and store owners visit licensed and inspected breeders to make sure they meet our standards. In addition to frequent visits by our staff, Petland’s Director of Animal Welfare Education leads additional visits to approved breeders to observe their compliance with applicable standards. He also works with local, state and federal regulatory agencies and legislators concerning animal welfare issues and education.
At Petland, we investigate any claims about breeder facilities that don’t meet our requirements, as we have done for more than 48 years. We recognize and respect sensitivities to these issues, as no one is more sensitive than we are to our puppies’ health and care.
We're working to end cruelty and substandard care. We share in the concern of communities and have a common objective to put puppy mills out of business. That’s why we’re continually working to push for the highest standards of care at our breeder facilities and in our own facilities. Get the facts.read more >
Learn how Petland is giving back to local shelters and K9 units through their new charitable giving organization, Petland Charities.read more >